How to Make Your Company More Enjoyable

“We have three innate psychological needs—competence, autonomy, and relatedness. When those needs are satisfied, we’re motivated, productive, and happy.”
― Daniel H. Pink, Drive: The Surprising Truth About What Motivates Us

Daniel Pink pictured alongside his best selling book Drive.

As Pink explains in his book Drive: The Surprising Truth About What Motivates Us, there are a few innate psychological needs that must be filled to generate satisfactory and enjoyable work.  However, once those psychological needs are filled, what separates the most enjoyable companies from those that only provide above average levels of satisfaction and happiness?  This blog post will explore and try to answer the question: “How do I make my company more enjoyable for everyone?”

“A Day Without Laughter is a Day Wasted”

At Pablow, doing things in a way that is enjoyable is one of our key tenants that motivate our actions.  Even if we are on a roller coaster ride as a start up in the insurance industry, we recognize that the journey should still remain fun.

Why do we value being happy, laughing a lot, and enjoying our work?  Enjoyable work, happiness and laughter all provide significant physical, mental and social benefits.

Laughter alone helps you feel good by releasing endorphins that fight stress and provide an almost immediate benefit.  It also helps relax you muscles for up to 45 minutes at a time, with exception of your mouth muscles, which can actually hurt if you laugh too hard.  Been there and have almost cried from laughing too hard!  Laughter improves your resistance to disease by increasing infection-fighting antibodies and immune cells and by decreasing stress hormones.  It can protect your heart by improving blood flow and blood vessel functioning.  Laughter helps dissolve disagreements between people if it’s shared and both parties agree to put their problems behind them.  It surprisingly has also been shown to help adults with short-term memory.

Put simply … you can’t afford to not have people laugh at work.  If you value your employees and their happiness, then you need to make the commitment to integrate humor and enjoyable situations into your company culture.

One great story about how humor and laughter were embraced in the company culture comes from Delta Air Lines.  A couple of years ago a frequent flyer complained to the CEO that a flight attendant was joking around in her safety briefing, which the flyer considered a very serious procedure.  Instead of apologizing, the CEO told the frequent flyer that he was sorry to see him leave the airline, because humor was a key part of their company culture and thus he stood behind his flight attendant’s right to laugh and help others laugh.  Today Delta Air Lines has further embraced this humor by incorporating it into their pre-flight safety videos that both deliver an important message and have some fun in how they present it – I’d definitely recommend taking a look.

Delta safety videos went as far to include 80’s icon and TV star, Alf!

But What Can I Do?

So a happy, laughing, satisfied, productive and motivated workplace is great, but what can most small to medium sized companies in the vacation rental or tech industries do to embrace these values?

The first and easiest step is to begin to laugh at yourself, and model the kind of behavior that you want everyone else to embrace.  You can also find friends, hire employees, and build professional relationships within your community with people that you enjoy being around.

Teams can be more enjoyable if you push everyone to be spontaneous and encouraging of humor.  This can be as complex as surprising the team with tickets to a comedy show next Friday evening or as simple as telling jokes as you leave the office and sharing funny videos with the rest of your team.  As funny as jokes can be, make sure to keep them positive and not a roast of anyone in particular, as that could have just the opposite effect desired.

Don’t conform to typical networking rules – ask daring and novel questions that encourage interesting conversation and funny stories.

At networking events or job interviews ask people what they enjoy doing instead of about their job and encourage them to tell you a funny story, but you should also be prepared with a funny story of your own to share with them.

Laughter is Contagious

Regardless of how you make your organization more enjoyable for your staff, laughter and happiness is contagious.  Try just one of the tactics mentioned above and let us know how it works for your organization.  We’re interested to learn how it goes!

The Six Best Productivity Tools for International Entrepreneurs

INTRODUCTION

Pablow has always been an international company and for more than 20 years I’ve been a well-traveled global citizen. That’s really long for a guy like myself who looks 30 years old, am I right?  With our company’s key personnel scattered across the globe, I’ve found a couple of resources and tools that help keep our business running as smoothly as possible.

THE TOOLS

1. Google Calendar: It shouldn’t be a surprise that the ultimate productivity company, Google, made the list, but I’ve found that many people have yet to discover the true possibilities of their Calendar application.  Personally, I use the calendar app to keep my meetings and events in order, remind me of tasks that need to be completed throughout the day, and to determine the best times in my schedule for a break … which usually doesn’t ever happen!
2. Calendly: I know, I know, I just suggested a calendar application for the first productivity tool on the list, but I use Calendly for something entirely different.  I’ve been using Calendly as a simple and easy way to schedule meetings with clients, prospects, contractors, and external business partners.  The application is simple to use with a sleek external and internal-facing design.  When using the tool all I have to do is select a pre-determined type of meeting and dates that I’m available and the tool will email the other party to set up the meeting for me.  On their end, customers and prospects only see the time slots that I am available for the specified dates.  Once a meeting time is selected then we both will receive a confirmation email from the app.
3. Google Analytics: As a retargeting company pursuing customers via online ad buying, we use Google Analytics in combination with Google AdWords in an attempt to maximize our ROI.  While a lot of what we do using Google Analytics is confidential to the company, I can say that my favorite capability of the application is being able to discover and experiment with what words are driving traffic to our websites and white label websites.
4. Crowdfire: In order to manage our social media I used Crowdfire for a while, and Pablow’s marketing intern has continued to use the application for monitoring our Twitter account.  The application comes in handy when it comes to following/unfollowing accounts with the idea that we want to provide and receive value to our community on social media.  It also is helpful for sending automatic direct messages to followers almost immediately after they follow, which our company receives a lot of through Twitter, but we are unsure how professionals feel about these messages.  Runner up in the social media category is Hootsuite for scheduled posting to Facebook, Twitter, and Instagram!
5. Upwork: As we spoke about in our previous blog “The People Power of Pablow” our needs as a growing company are too large to cover with internal talent, but seemingly too small to warrant hiring another employee.  To solve our problem we use many online independent contractors, each with their own area of specialty that provides Pablow with the best quality of skills.  Upwork does a great job at helping you hire talent even if you have never done so before, and when it comes to selecting a contractor the website even recommends contractors that are within your price range and have the experience to complete your project successfully.
6. GitHub: This application allows our programming team to work on our technology improvements and fixes simultaneously.  Teams could use the online program in a variety of ways, but generally our team uses it to post fixes or new projects, creates steps to achieve our end-goal, assigns responsibility for each step to a team member, and marks the step as done so the rest of the team can see their progress.  A huge benefit of this program is the transparency and ability to hold others on your team accountable for achieving their goals and adding to the technology.

DISCUSSION – Please Share Your Opinion in the Comments Section Below

What do you think of the accounts that send automated “Thank you for following me” messages to all of their followers?  Is it professional or unprofessional to do so?  If we were to have an effective message to followers, what should it say?

What productivity tools do you use to enhance your chances of success as an entrepreneur?